Technology


Technology Help Desk


The help desk will be established with additional support to handle parent/student phone calls. Help desk will answer questions or direct concerns to the right person/place. During school hours.


 Help desk #267-599-2021  [email protected]


After school hours please email [email protected]


Who to call or contact when:


CANVAS

If you are having difficulty, contact your teacher first.  

Guidance counselors can also help with login issues.
Password reset - Canvas Automated

Issues within a course- Teacher

Canvas how to's- Canvas Help

 

Google/Chromebook sign on


Reset Passwords for email/ devices

Mill Creek- Jason Goldberg [email protected] 267-599-2450

Brookwood - Fran Scordia [email protected] 267-599-2410

Keystone- Michele Ruetlinger [email protected] 267-599-3391


FDR- School Guidance Office

Armstrong- School Guidance Office

Truman- Assigned Guidance Counselor

and Dawn Rein [email protected]  267-599-2174


Chromebook hardware issues and Chromebook logon problems:

email [email protected] or call 267-599-2021.

 

Infinite Campus portal issues email [email protected]

First time login contact the building secretary of your school.

 

 

Elementary program logins/ general questions

email [email protected]

 

Secondary program logins/general questions

 email [email protected]



Chromebook hardware issues and Chromebook logon problems:
email [email protected] or call 267-599-2021.

Infinite Campus portal issues email [email protected]org
First time login contact the building secretary of your school.

Elementary program logins, email [email protected]

Secondary program logins, email [email protected]

Technology Insurance Fees 2021-2022

During the 2021-2022 School Year,  Insurance  Fees will be optional. However, negligent use of devices that result in damage will be assessed a fee. All incidents are to be reported to the building principal. Building principals will review each incident for negligence. Negligence designations will result in fees being assessed for repair and replacement. 


Incidents of damage, theft or loss for 2021-2022

First incident: No Cost
Each Additional incident: assessment from $50 for repair to $350 for replacement.

Any theft or loss report of a device, even with adequate security measures, must be supported by an official police report.


Any damage or loss due to negligence will result in a fee that will be the financial responsibility of the student and the student’s family. Such damages may include but may not be limited to:

Damage caused by reckless handling of the device

Damage caused by storing additional items in the device case

Damage caused by excessive heat (Devices must be stores at room temperature inside.

Theft due to inadequate or negligent security measures

The cost of replacement due to negligence is as follows: 

Chromebooks $250
Cables, chargers $35

Cases $25
In the event of an incident that is deemed negligent assessed charges must be paid prior to the replacement device being issued. 





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